Ameriprise Financial Is an Equal Opportunity Employer

You give more, you want more

You've worked hard and now you're looking for a career that's as rewarding as it is challenging. Ameriprise Financial is a great place to find just that. With our corporate headquarters in Minneapolis and offices nationwide, we're America's largest financial planning company¹ yet we're also a supportive nationwide family of financial professionals. We're proud to be ranked as one of the "Best Places to Launch a Career" by BusinessWeek magazine.²

You provide the initiative; we provide the support to help you succeed. Thrive in our diverse and inclusive environment with award-winning training,³ career development and 360o support guided by accessible leaders. If you're talented, driven, and ready to join a team of professionals who work every day to help their clients plan for and achieve their dreams, you're ready for a career at Ameriprise Financial.

Ameriprise Financial is an equal opportunity employer.

¹ Based on the number of financial plans annually disclosed in Form ADV, Part 1A, Item 5, available at adviserinfo.sec.gov as of Dec. 31, 2008, and the number of CFP® professionals documented by the Certified Financial Planner Board of Standards, Inc.

² BusinessWeek magazine, September 4, 2008.

³ DALBAR Financial Intermediary Post-Sale Service Award 2007.

Responsibilities

* Provides guidance, coaching and indirect leadership to peers on customer service processes, policies, and techniques for requests and inquiries related to basic investments products from Advisors and their clients, relationship partners, or directly from clients.

* Responds to escalated service issues and resolves problems, as needed. Assists in service quality management processes and serves as a subject matter expert for various business-driven initiatives.

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