Business Communication

Ethnocentrism

Stereotyping

Anxiety and Uncertainty

Misinterpretation of Non Verbal behaviours

Assuming similarities

Assuming differences

Purpose

All businesses are made for a purpose. Basically when they do something, they do it for a reason. Sometimes businesses do not make a profit or a loss, they provide services to their customers. For example Vauxhall produces goods to sell, so they will be examining their profit or loss at all times. Solicitors provide legal service to help people meet their needs. They are not making a profit or loss. This is their purpose.

What is franchise?

A franchise is an agreement or license between two parties which gives a person or group of people (the franchisee) the rights to market a product or service using the trademark of another business (the franchisor). The franchisee has the right to market the product or service using the operating methods of the franchisor. The franchisee has the duty to pay the franchisor certain fees and royalties in exchange for these rights. The franchisor has the duty to provide these rights and support the franchisee. Franchising is not a business or an industry, but a method used by businesses for the advertising and distribution of their products or services. Both franchisor and franchisee have a strong fixed interest in the success of the brand and keeping their customers happy.

What is sole trader?

When setting out in business, you will be setting up the business on your own, using your own personal capital to get started. If this is the case you will be known as a Sole Trader, the sole trader is the simplest business to develop.

What is public and private limited company?

Types of limited company

Most small businesses that choose for limited company status become private limited companies rather than public limited companies (PLCs). The main differences between them are that:

* PLCs can raise money by selling shares on the stock market - private limited companies cannot

* PLCs must have share capital of at least £50,000

* PLCs must have at least two shareholders, two directors and a qualified company secretary

What is public ownership?

Government: government ownership and process of a creative service for the purpose of providing some goods or service to citizens. The government supplies the capital, controls the management, sets prices, and generally absorbs all risks and gathers all profits-similar to a private activity.

What is co - operatives?

A business (also called firm or an enterprise) is a legally recognized organizational body designed to provide goods and or services to consumers. A business needs a market. A consumer is an essential part of a business. Businesses are the biggest in capitalist economies; most are privately owned and formed to earn profit to increase the wealth of owners.

What is public limited company?

A Public Limited Company (PLC) is a type of limited company in the United Kingdom which is permitted to offer its shares to the public. The designation was introduced in the U.K. by the Companies Act 1980.

4 Business Organisations

Tesco

Tesco is a public limited company it is owned by shareholders and the purpose is to make profit. Tesco is a globally run business operating in 13 countries across the world. It is third largest grocery retailer in the world employing more than 440,000 people.

History:

This is the history of Tesco and when they opened over the world wide:

* 2000 Tesco.com is launched

* 2001 Tesco launches "customer champions" in many stores and implements a labour scheduler to further improve service for customers

* Tesco becomes the leading organic retailer in the UK

* Tesco reaches £1 billion price cuts in total

* 2003 Tesco enters Turkey

* Tesco enters Japan

* 2004 Tesco enters China

* Tesco launches own-brand fair-trade range

* 2005 Tesco exits the Taiwanese market in an asset swap deal with Carrefour involving stores and operations in the Czech Republic

* Tesco home plus launches

* 2006 Tesco direct launches

* 2007 Tesco opens Fresh & Easy in the United States

Subway:

Subway is a restaurant franchise that mainly sells submarine sandwich and

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