E-Commerce Company - Personal Experience Essay

ASSIGNMENT 1

Amandeep Singh Chawla

Roll No: 170201019

Section: CRMA- C

For the past 8 weeks, I was doing my internship in Dubai in an e-commerce company. And during that time, I was looking to buy a new laptop. I did some research about the various laptops available, their features, price, RAM, etc. To get the best price, I visited various stores over there such as Sharaf DG, Jumbo, E-max and various local vendors.

To be honest, going through all these stores only made me more confused. The one store which helped me through this process of buying the perfect laptop for myself was Sharaf DG. When I entered the store and talked to one of the sales attendee there he just made it look so easy when I told him about my requirements. Its not the other stores couldn’t recommend me the same, its just that they helped me better. They gave me various options and I selected one of them. It was Lenovo Yoga 720. This model wasn’t even available online. And they had only 1 piece of it in stock. Without giving any further thoughts, I purchased the laptop and I am very happy with my decision. This was not the first time I made a purchase from Sharaf DG. Earlier I bought an iPhone 8 and a Bluetooth headset from there on different occasions. The reasons I bought from Sharaf were because of its authenticity, offers available and their sales personal advice on various options available.

Data Variables:

1. Name: Brand name of the store
2. In-store service: Service provided by sales person in the store.
3. Variety: Number of options available
4. Offers/price: any discount or the best price
5. Trustworthy: Original product only

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