Mis Caso

Discussion Questions

1. Yes, I agree; IS require more than just computer specialists. Information systems support decision making, coordination, and control, all of which cannot be done by only computer specialists.

2. Management issues include trouble monitoring service levels and costs and for promoting the company's strategy of combining low cost and superior service. Organizational issues such as different levels and specialties create different interests and points of view. Technology issues include hardware or software failure.

3. UPS's organization assets include efficient business processes and distributed decision-making rights. Its managerial assets include teamwork and collaborative work environments and management culture that values flexibility and knowledge-based decision-making. Social Assets include its standards and law and regulations creating fair, stable market environments.

Case Study Questions

1. A smart grid delivers electricity from suppliers to consumers using digital technology to save energy, reduce costs, and increase reliability and transparency.

2. When creating a smart grid, management issues that should be concerned with include getting the correct information being delivered back and forth to the electrical providers. Failure of an electrical component is a technological issue that should be taken into consideration as well.

3. Although the smart grids will save energy, many will not be able to afford it because of the price range.

4. Cellphone companies can benefit from these "technologies" because it saves a lot of energy.

5. Yes, with the amount of electricity that I use in my home, saving energy would definitely help.

Discussion Questions

1. Information systems must first generate the order, then submit the order, check the credit, approve the credit, generate an invoice, assemble the product, and then finally ship the product. The most important part that information systems should focus on is the assembly of the product; if the product is not assembled properly, the order will be worthless.

2. Current: Search book in computer  Find book #  Search isles for book  Check-out with SID

Improved: Each computer has its own set of books around it, and only that computer shows its own book numbers.

Search book in computer  Find book #  Check-out with SID

3. BMW Oracle can use virtual meeting systems to effectively monitor design and performance of the America's Cup sailboat USA. The main benefit would be the use of its telepresence technology, which is almost as good as having a real

...