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The School of Business

Essay by   •  June 25, 2015  •  Case Study  •  1,739 Words (7 Pages)  •  1,969 Views

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  1. (a) What source of power does carl have, and (b) what type of power is he using (c) Which influencing tactic is carl using during the meeting (d) Is negotiation and/or the exchange tactic appropriate in this situation?

  1. John Carl is working as a marketing department chair in the School of Business as positioned by the school. He is having the control over his reporting employees working for the same organization.  John position power motivates him to implement some policies(p.182)
  2. Out of six faculty members in the department John Carl is interested in policies.  But such kind of policies is not there in the School of Business concluded by vice president and dean. This interest of John to for implementing new policies guided him to ask superiors having final decision making power i.e., legitimate power.  For example Mr John has sent his proposal request to the dean and Vice president they can approve or disapprove Johns proposal this is called legitimate power.
  3. Even proposal from John denied from superiors he still develops his policy to place in the department meeting.  And discussed with department people and takes prior opinion before meeting.  He is willing to make it beneficial for the department and convince them with the proposal using his consultation influencing tactic. John is influencing his coordinates to get his task done.
  4. It is the opinion of Carl to implement the policy. The employees belong to the same department may agree with him or may not be. John Carl has to discuss with subordinates to make it done.
  5. As the book says that Washington is having argument with Carl and rest of the employees working for the same department.  Negotiating is must to share their views and opinions and if the John task has to get done, he should negotiate and convince the rest of employees to make his task done and implement the policy has to be discussed  in the department meeting.

http://study.com/academy/lesson/positional-power-personal-power.html

http://study.com/academy/lesson/the-nine-influence-tactics-used-in-organizational-behavior.html

Leadership: Theory, Application, & Skill Developmet © Robert Lussier, Christopher Achua (2012, p.182)

  1. (a) What source of power does Washington have, and (b) What type of power is she using during the meeting? (c) Which two influencing tactics is Washington is primarily using during the meeting? (d) Which influencing tactic is Washington using with the memo?  (e)Is the memo a wise political move for Washington? What might she gain and loose by sending it?

(a).  Washington is having exams on objective basis and not required this policy and she is the only one using graduate assistants to grade exams.  She is having only personal power to influence and authority over her followers.  She is using her own ability to convince her followers.

(b). Washington is having exams on objectives and need graduate assistants.  Washington is not having any authority legitimate power to take decision against Carl.  She is using reference power stating across the campus and across the country are using the graduate assistants to teach entire courses.  In this model employees will observe managers and do as what they do and expect the same.

(c). Washington is trying to influence the people by showing the social proofs and logical argument to convince the rest of employees by using rational persuasion and personal appeal influencing tactics during the meeting. Washington clearly explained about her reason of request to attain the objective with evidence to convince easily © Andrew DuBrin.

(d). Washington is using  the last chance of getting the things done using pressure influencing tactic by sending memo to the department members asking if it is legal and ethical to deny her resources as others using the same resources.  She is stating that she can no longer use the resources if department sets the policy.

(e). Talking to dean is a wise political move.  Washington may lose some respect within their department members and this will raise conflict between John carl and Washington.  

study.com/academy/lesson/personal-power-definition-types-quiz.html

http://study.com/academy/lesson/referent-power-in-leadership-definition-examples-quiz.html

Leadership: Research, Findings, Practice and Skills, Andrew DuBrin (p.253)

http://www.wright.edu/~scott.williams/skills/influence.htm

  1. What would you do if you were a carl? (a) Would you talk to the dean, letting him know that Washington said she would appeal the policy decision? (b) Which influencing tactic would this discussion involve? (c) Which political behavior would the discussion represent? (d) Would you draft the policy directly stating that graduate assistants cannot be used to grade objective exams? (e) Would you answer to (d) be influenced by your answer to (a)?

(a). If I am a carl then i’ll know the information sent to dean in memo and act accordingly. Note the benefits of the policy and give information about number of department members accepted with the policy and explain how it benefits them and try to influence dean and vice president.

(b).The coalition influencing tactic would be used by Carl in the discussion. As the carl is working in a group of members towards the common goal so need to influence other members working in the same team. Coalition also take advantage of examine pressure.

(c).The political behavior represented in the discussion is “coalition building” as many people are working for organization team member support and acceptance for the policy is required as a strong talking point at the dean.  If Carl is having support from more number of workers than chances are high for getting policy approved.

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