Production and Operation

1. Hazel is the operations manager for the business. Among her responsibilities are forecasting, inventory management, scheduling, quality assurance, and maintenance. What kind of things would likely require forecasts?

As an operations manager Hazel should always ensure the consistency of business by doing checking it or monitoring the business monthly, Hazel can decide on the number of part time workers she needs to hire to do the Job, as an operations manager she can decide on what new equipment that she need to have or numbers of equipment to be ordered. She can also forecast the potential threat from the competitors.

1. What Inventory items does Hazel probably have? Name one Inventory decision she has to make periodically

- Plants

- Water Spiller

- Chemical weed killer, fertilizer and water spray machine

- Back up scissors in case of machine breakdown

Spare parts that needs periodical monitoring which needs to be changed at regular intervals to maintain the quality.

1. What scheduling must she do? What things might occur to disrupt schedules and cause Hazel to reschedule?

Hazel should schedule the appointments with the customers, and the scheduling should be done by making sure also the availability of her assistant, matching the schedule with the availability of the potential clients.

The factors that might disrupt and cause her to reschedule are because some appointment is cancelled by the customer, uninformed leaved of her workers, or natural factors as well as foreseeable happenings.

1. How important is quality assurance to Hazel’s business?

It is very important for Hazel’s customer to have a quality assurance because it is the biggest and number one factor of the success for Hazel’s business. If she doesn’t do quality work that she has promised, her customers will shift together with the business and will go elsewhere, and she will be out of business

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