Room Division

4.2 Discuss sales techniques that rooms division staff can use to promote the maximise revenue

Hotels are using different ways to sell their room; mostly they increase the room rate when the demand is high. There are some techniques that hotels use to maximise revenue,

Corporate memberships

For guests who visit several times in the year to the hotel they can arrange a corporate membership with the hotel so that the hotel can guarantee their sales to these types of customers.

Business customers

These types of customers who stay most in hotels so as hotel managers if you give the right service and price for these customers you will be successful.

Tour operates

Most people when they go on holiday they book their hotels through travel agents or tour operators, so we can give special prices for these people because these people are the ones who bring business to the organisation.

Marketing and Promotion

Marketing is a key success for any business. If we do the correct marketing and promoting our product and service more customers will end up buying our services.3.2 Discuss the critical aspects of planning and management of the accommodation service function for a given hospitality operation

Accommodation services encompass a support models. The focus is on providing a supportive environment in which people can develop inde-pendent living skills & where suitable, move towards less intensive models of support. The accommodation network encourage & support clients to maintain lease agreements on their own accommodation. Clients are able to access subsidies provided by government services. Accommodation is the vital thing to people who travel away from home for more than one day.

Accommodation network also provides respite services to children & young people living with their families. These services are designed to pro-vide respite to families who struggle to cope with the demands of caring for & supporting a child

The needs of people is supported vary considerably. People requiring more intensive level of support should given 24 hour service. It is a vital factor of the location of hotel attract what sort of customers they are look-ing for & the hotel must make sure to fulfil their needs.

Business clients

Business clients may come daily in hotel for their meeting according to ho-tel location, so it is necessary to attract them. The facilities like drinks, in-ternet may help. Hotel may offer some kind of incentive for trying their ho-tel. In the bar or at the executive lounges happy hours can be introduced to them to have free drinks as they don't consume much alcohol as they are on business trips. Hotel may link

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