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  • The Relationship Between Service Quality and Customer Satisfaction in the Telecommunication Industry: Evidence from Nigeria

    The Relationship Between Service Quality and Customer Satisfaction in the Telecommunication Industry: Evidence from Nigeria

    the telecommunication industry with a focus on Mobile Telecommunication Network (MTN) Nigeria. A total of 230 respondents participated in the study. Research questions and objectives were set, alongside the hypotheses that were formulated and tested. Descriptive statistics comprising the simple percentage and tables were used for data presentation and analysis. Regression analysis and Pearson product moment correlation coefficient were employed in testing our hypotheses. The study reveals that service quality has effect on customer satisfaction

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    Essay Length: 5,050 Words / 21 Pages
    Submitted: July 21, 2011 Essay by people
  • The Us Economy and Financial Industry

    The Us Economy and Financial Industry

    Financial System The US economy and financial industry is facing the extreme challenges and is struggling to recover its crises but the fact and figures are describing another story and that story is not in the favor of US Financial system & economy. The USA data is representing the alarming situation and indicating the double-dip recession is going to be faced by the USA. Discussion As per the analyses, the USA government failed to control

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    Essay Length: 505 Words / 3 Pages
    Submitted: July 21, 2011 Essay by people
  • A 6 Stroke Engine - an Innovation in Autuomotive Industry

    A 6 Stroke Engine - an Innovation in Autuomotive Industry

    SIX STROKE ENGINE: AN INNOVATION IN AUTUOMOTIVE INDUSTRY ABSTRACT The increasing demands for low emissions and low fuel consumption in modern combustion engines requires improved methods for combustion process. The Beare Head is a new type of six-stroke engine head design known as the "Beare Head" after its designer, Malcolm Beare. The Beare Head uses a piston and ports very much like a two stroke engine to replace the overhead valve system that is found

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    Essay Length: 1,864 Words / 8 Pages
    Submitted: July 22, 2011 Essay by people
  • Gazprom - a Privately Owned Gas Industry

    Gazprom - a Privately Owned Gas Industry

    OAO Gazprom Gazprom was a privately owned gas industry; and after the collapse of the Soviet Union it "was one of the first publicly owned firms created by Russia's privatization program." (Knapp, 2011, p. 468). Chernomyrdin and Vyakhirev worked together for many years in Gazprom; and they had a huge influence and impact in the decision of the company. The firm was involved in major scandals because Chernomyrdin was accused for using "his political power

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    Essay Length: 950 Words / 4 Pages
    Submitted: July 22, 2011 Essay by people
  • Sate of the Industry and Competition Analysis

    Sate of the Industry and Competition Analysis

    Sate of the industry and competition analysis The US retail grocery industry includes 65,000 supermarkets and other grocery stores with annual revenue reaching 500 billion dollars. The 50 largest companies generate about 70% of the total revenue. Wegmans generates about 40% of the total grocery revenues in Western New York. Wegmans depends on high volume sales to make a profit because most items they sell are low margin. Because of Wegmans high volume they are

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    Essay Length: 490 Words / 2 Pages
    Submitted: July 22, 2011 Essay by people
  • Apareal Industry - Spelt Analysis

    Apareal Industry - Spelt Analysis

    Table of Contents Industry Background 3 SPELT Analysis 4 Market segmentation, demographics, and customer Preferences 9 Major Competitors and Market Share 11 Competitor 1: Lululemon Athletica 11 Competitor 2: Nike 12 Competitor 3: Adidas AG 12 Porter's Five Forces 13 Financials on Current Balance Sheets and Income Statements 18 Competitor 1: Lululemon Athletica 22 Competitor 2: Adidas AG 23 Competitor 3: Nike 24 SWOT Analysis 25 Strategic Recommendations 28 References 31 Background Apparel and Accessories

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    Essay Length: 6,974 Words / 28 Pages
    Submitted: July 22, 2011 Essay by people
  • Software Industry Profile

    Software Industry Profile

    INDUSTRY PROFILE The software industry is one of the largest and most influential industries in the world today. The industry originated with the entrepreneurial computer software and services companies of the 1950s and 1960s, grew dramatically through the 1970s and 1980s to become a market force rivaling that of the computer hardware companies, and by the 1990s had become the supplier of technical know-how that transformed the way people worked, played and communicated every day

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    Essay Length: 618 Words / 3 Pages
    Submitted: July 29, 2011 Essay by people
  • Banderie Inc Industry and Company Background

    Banderie Inc Industry and Company Background

    Industry and Company Background Banderie, Inc is located and incorporated in the Indiana with its headquarters and primary manufacturing and distribution facilities located in historic Wantabebig on the banks of the beautiful Lake Wawawow is noted for its longstanding family histories and values. Banderie is the biggest employer in the area and most of the company's employees (and retirees and family members) own stock in the company as a result of an ESOP (Employee Stock

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    Essay Length: 2,137 Words / 9 Pages
    Submitted: July 29, 2011 Essay by people
  • Briish Airways - Industry Analysis

    Briish Airways - Industry Analysis

    Contents I) Airlines Industry 2 1) Introduction 2) Segmentation of Airlines Industry 2 2.1) Domestic and International 2 2.2) Passenger and Freight 2 3) Success Factors of Industry 2 4) Effect of Legislations, Environment, Global Economy on Airlines Industry's Life Cycle 3 4.1)Legislation 3 4.2)Environment 3 4.3) Global Economy 3 II) British Airways 1) Introduction 3 2) Analysis of Nature of Competition 4 3) Financial Measures of Success 4 3.1) ROCE 4 3.2) Liquidity 4

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    Essay Length: 2,767 Words / 12 Pages
    Submitted: July 31, 2011 Essay by people
  • Generics Drug Industry in the Usa

    Generics Drug Industry in the Usa

    Generics Drug Industry in the U.S. According to a recent Bank of America report, pharmaceuticals are the fastest-growing component of health care costs. The U.S. currently spends approximately $150 billion on prescription drugs and some industry sources project this number will reach $300 billion by 2010, equivalent to annual growth of approximately 9%. Due to this increase in cost, managed care and other insurance providers are seeking to control pharmaceutical expenses through generic substitution. With

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    Essay Length: 426 Words / 2 Pages
    Submitted: August 1, 2011 Essay by people
  • Switching Behavior of Employee in It Industry

    Switching Behavior of Employee in It Industry

    Switching behavior of Employee in IT industry Employees want to be informed by their leaders (and not the media or the grapevine) about the company's important "big picture" visions, strategies and developments. The employees want to know that their individual activities and talents make a difference to the company's business, and they expect their leaders to be able to articulate how their daily activities fit into the company's big picture. Employees want accessible leaders who

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    Essay Length: 408 Words / 2 Pages
    Submitted: August 1, 2011 Essay by people
  • Industry & Competitive Analysis - Chief Economic Traits of the Beer Industry

    Industry & Competitive Analysis - Chief Economic Traits of the Beer Industry

    Industry & Competitive Analysis CHIEF ECONOMIC TRAITS OF THE BEER INDUSTRY The market size of the beer industry is incredible. The wholesale volume in the beer industry is approxiametly $13.7 billion. The industry employes almost 40,000 people. The average worker is paid about $18.27 an hour. As you can see, this is a very large industry which provides many jobs to the american workforce. The market consists of many competitors, some being very large and

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    Essay Length: 3,243 Words / 13 Pages
    Submitted: August 3, 2011 Essay by people
  • Texas Industries Inc History

    Texas Industries Inc History

    Texas Industries, Inc. (TXI) is a major producer of steel and cement/concrete products for construction. In the steel segment, the company's products include reinforcing bar, structural beams, and merchant quality rounds. Texas Industries' steel operations are carried out by Chaparral Steel Company, an 81 percent-owned subsidiary. Chaparral's raw materials consist largely of scrap steel, much of which is produced by shredder operations at its Midlothian, Texas, steel mill. A major source of the scrap steel

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    Essay Length: 1,296 Words / 6 Pages
    Submitted: August 4, 2011 Essay by people
  • Pharmaceutical Industry Branding

    Pharmaceutical Industry Branding

    Branding is becoming an increasingly important mechanism to leverage in the pharmaceutical industry to maximizing competitive advantage. As more products come to fruition and generics become more aggressive competitors, pharmaceutical companies are finding it increasingly hard to distinguish their products on the market. The companies need to change the way in which they have traditionally communicated with the patient. "As the end-user becomes ever more enfranchised, and as the battle for media-space becomes ever more

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    Essay Length: 773 Words / 4 Pages
    Submitted: August 4, 2011 Essay by zaid26
  • Photo Chemical Smog - Industrial Smog

    Photo Chemical Smog - Industrial Smog

    Industrial Smog Form of air pollution that develops in urban areas. This type of air pollution consists of a combination of sulfur dioxide, suspended droplets of sulfuric acid, and a variety of suspended solid particles. Also see photochemical smog.A substance in the air that can cause harm to humans and the environment is known as an air pollutant. Pollutants can be in the form of solid particles, liquid droplets, or gases. In addition, they may

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    Essay Length: 363 Words / 2 Pages
    Submitted: August 6, 2011 Essay by people
  • Industrialization

    Industrialization

    To some people, industrialization is one of the most important and most wonderful things that have occurred in the past 400 years. To a limited extent, I agree. Without industrialization, we would be nowhere as far along technologically. This holds true for almost all beneficial things in history: the good exceeds the bad. Thus, I believe that the trend towards industrialization in the 19th century was a good thing. Some Positive about the American industrialization

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    Essay Length: 1,081 Words / 5 Pages
    Submitted: August 7, 2011 Essay by people
  • Indian Oil Industry

    Indian Oil Industry

    Over the years India Petroleum Industry has played an influential part in triggering the speedy expansion of the country's economy by contributing 15% in the total GDP. Further to this, petroleum exports gave new dimension to foreign exchange earnings by drawing US$ 23.64 billion in the FY 2008-09. To assist and acknowledge the expansion of the sector, the Cabinet Committee on Economic Affairs felicitated 44 petroleum research blocks on November 2008 under the New Exploration

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    Essay Length: 529 Words / 3 Pages
    Submitted: August 9, 2011 Essay by people
  • Eys Analysis - Key Characteristics of the Industry

    Eys Analysis - Key Characteristics of the Industry

    Key Characteristics of the Industry The primary mission of EYS is to "Care for Mankind" by providing a means of alternative treatment so that patients are able to cure or prevent themselves from any diseases or ailments. This means of alternative treatment is introduced as Traditional Chinese Medicine (TCM). Singaporeans, being modern and cosmopolitan would seek modern medicine as their first step to healing as it is scientifically proven and highly trusted due to the

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    Essay Length: 598 Words / 3 Pages
    Submitted: August 12, 2011 Essay by people
  • Growth of Textiles Industry in Bangladesh

    Growth of Textiles Industry in Bangladesh

    Textiles and garments manufacturing, which emerged and flourished in England for decades, eventually became uncompetitive and migrated to Japan and Korea; eventually migrating there to lower wage countries like Bangladesh. This sector is not only helping the country's economy by earning significant amount of foreign exchange, but has also brought about a major shift in developing support industries, employment generation, and women empowerment. The government should come forward with policy agenda by offering competitive exchange

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    Essay Length: 391 Words / 2 Pages
    Submitted: August 13, 2011 Essay by people
  • How Human Resource Capabilities Affect the Organisations' Performance? the Case of Electronic Industry in the Uk

    How Human Resource Capabilities Affect the Organisations' Performance? the Case of Electronic Industry in the Uk

    HOW HUMAN RESOURCE CAPABILITIES AFFECT THE ORGANISATIONS' PERFORMANCE? THE CASE OF ELECTRONIC INDUSTRY IN THE UK Azhdar Karami School for Business and Regional Development, University of Wales, Bangor, UK a.karami@bangor.ac.uk Session H-2 Abstract The impact of the Human Resource (HR) capability on the firm's performance and its involvement in developing business strategies are becoming increasingly important particularly in high tech Small and Medium-sized Enterprises (SMEs). Not surprisingly, the main debate in HRM, particularly in SMEs,

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    Essay Length: 7,203 Words / 29 Pages
    Submitted: August 13, 2011 Essay by people
  • Automotive Industry Analysis

    Automotive Industry Analysis

    The automotive industry is involved with the design, development, manufacture, marketing and sale of motor vehicles. According to the International Organization of the Construction of Automobiles, more than 77 million motor vehicles were produced worldwide in 2010 (2011, March 22). Also, 57.29 million cars were sold worldwide (North America - 13.93 million, Western Europe - 12.96 million, Eastern Europe - 3.61 million, Asia - 22.47 million and South America - 4.27 million) (Gomez, C. 2011,

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    Essay Length: 1,322 Words / 6 Pages
    Submitted: August 14, 2011 Essay by people
  • Application of Information Systems in It and Ites Industry

    Application of Information Systems in It and Ites Industry

    Application of Information Systems in IT and ITeS Industry Information Technology is the study, design, development, implementation, support or management of computer-based information systems, particularly software applications and computer hardware. IT deals with the use of electronic computers and computer software to convert, store, protect, process, transmit, and securely retrieve information. Hence building Information systems for clients-BFSI, insurance, hospitality etc-is the major bread earner for the IT industry. However, as with other organizations, IT and

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    Essay Length: 542 Words / 3 Pages
    Submitted: August 15, 2011 Essay by people
  • Industry Analysis

    Industry Analysis

    In organizations, the first thing to be cut in a budget is marketing. Organizations now have to cut corners and market less but more efficiently. They are making their products look better without changing anything about it or they are trying to come up with products that sell themselves. Efficiency of marketing should be the discussion going through organizations instead of cutting back on marketing or advertising all together. When the economy started getting bad

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    Essay Length: 678 Words / 3 Pages
    Submitted: August 15, 2011 Essay by people
  • How the Products and Services offered by the American Association of Advertising Agencies Affect an Industry?

    How the Products and Services offered by the American Association of Advertising Agencies Affect an Industry?

    How the products and services offered by the American Association of Advertising Agencies affect an industry. G00025873 Donna R. Neri BA530 Marketing Management Instructor: Dr Bari L. Courts 9 August 2011 ABSTRACT This paper examines how the American Association of Advertising Agencies (a National trade association) is a leader in the marketing communications industry and how they work with the government, lobbying groups and other trade associations to offer Insight, Value and Service in the

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    Essay Length: 789 Words / 4 Pages
    Submitted: August 16, 2011 Essay by people
  • Global Airline Industry

    Global Airline Industry

    Introduction and Overview Peter P. Belobaba and Amedeo Odoni This chapter presents an introduction to the global airline industry, its evolution and current status. The major forces shaping the industry are described, including deregulation and liberalization worldwide, along with some important recent industry challenges, such as the severe financial problems that the industry has faced since 2000, which were followed by restructuring of some of the industry's largest airlines. Looking ahead, the industry still faces

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    Essay Length: 338 Words / 2 Pages
    Submitted: August 20, 2011 Essay by people

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