Chinese Communication

A successful international business encounter depends on effective oral and nonverbal communication. The growth of business between U.S. and China indicates the significance of studying and learning Chinese business etiquette. Also knowing about the culture of the country and the client before meeting them ensures success as far as communication is concerned. I have the opportunity to meet a Chinese businessman who is coming to the US to visit me. My boss and I have invited him to lunch. To assure efficiency during this meeting I have asked an "in-house culture coach to assist me. Below I will talk about the correct and incorrect ways of communicating in China. If one is introducing themself, it is important to remember that introductions are very formal and so is the title of the person. Chinese isn't very fond of doing business with strangers, and will occasionally use go-betweens whenever possible. The Chinese business person may seem unfriendly at first because within their culture they are taught to not show excessive emotion. Bowing or nodding is an acceptable way to greet, and also handshaking, but one must wait until the Chinese offers to shake hand and there is no smiling. Handshaking is considered to be an important silent language in China (China Travel Tips). It is considered polite to give your full name, job positions and the place you work for, especially on more formal occasions. Give only your full name with a simple greeting is enough on informal occasions. An introduction is the first step in beginning a business relationship. An effective first meeting or introduction assures that the people being introduced will feel closer and forms a respectable first impression. Greetings are formal and the oldest person is always greeted first. If someone else is doing the introductions, it is considered disrespectful to introduce yourself. When you are being introduced remember to stand up, smile and also look at the people who are also being introduced with confidence. Another rule to remember is that the junior should be introduced to the elder or the senior first. Also the male is introduced to the female, the inferior is introduced to the boss or superior, and the host is introduced to the guest. These ways of introduction is to show high respect to the senior, the female, the superior and the guest. However, if you are in a generally more informal occasion, the introduction to others can be less ceremonious.

When exchanging business cards in China, use both hands to offer the card and be sure that the writing on the card is facing the person to whom you are offering the card to. When receiving a business card, assure that you are also receiving the card with both hands. It is thought to be rude it you immediately place the card in a pocket or bag. If you are sitting when the card is presented, then place the card on the table; to show respect and an assuring way to remember the name of the presenter. Business

...