Drexler's World Famous Bar-B-Que

Case 1.1: Drexler's World Famous Bar-B-Que

1. What role do values play in how Drexler's Bar-B-Que interacts with its neighbors and

customers?

After reading the passage about Drexler's, it was evident that the family run business has a

sense of community involvement with a foundation stemming from strong family morals. James

Drexler learned "from the ground up". Currently, the restaurant is managed by family members

and is run by Mrs. Scott. Mrs. Scott's influence spreads honesty, hard work, fairness, respect,

and faith. Mrs. Scott holds herself to the same standards as all of her employees, which is a very

strong individual characteristic of a leader. All of these traits are very notable morals to have,

especially when dealing with a family business. In part, I think that this justifies the statement

that Drexler's, "...is in the neighborhood and is of the neighborhood". The family run business

has been in the same area for a very long time and it has had an area of influence upon the

community. Reading about how the restaurant staff is personable is also a good value. Mrs.

Scott is warm and welcoming, which also attracts business. As our text explained, "...the

behavior of employees is the key to achieving effectiveness." By taking an interest in the

community and sponsoring different organizations, it is clear that the business cares about the

community and gives back to the community. It effectively helps create formal groups by

funding them. By aggressively seeking out ways to help out the community, the community

seems to be giving back as business has doubled since expanding. The reciprocal of the formal

groups established by Drexler's seems to create informal groups of customers that are loyal to

the restaurant and eat there regularly. Clyde Drexler is even a member of the family and his

hard work ethic and celebrity status is displayed throughout the establishment. He too

participates in the day to day activities and that is very also a great value as any customer

walking in from the street could meet Clyde the Clyde Drexler. Having enough humility keeps

the business running smoothly and I believe that it also transcends down to the community.

Drexler's business demonstrates a relationship between individual values and

entrepreneurial success. The literature suggests that values, through their influence on

behavior and decision-making, are an important ingredient of success. Values shape

attitudes, which in turn influence behavior and decision-making (Connor & Becker, 1994). I

believe that values are an important ingredient in entrepreneurship and in entrepreneurial

success 1.

2. Is Drexler's an effective organization? Why?

As far as effectiveness goes, I would say that the business is effective. The restaurant is well

known in the southwest part of town. The business has regular customers and also has a

catering business. When a business has regular customers, it is a true sign of an effective

business. It demonstrates