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Roles & Responsibilities of the Managers and Directors

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ROLES & RESPONSIBILITIES OF THE MANAGERS AND DIRECTORS

NADIAH BINTI SAHAR (PBS18211004)

NUR FARISHA IZZATI BINTI ABDUL AZIZ (PBS18210025)

SHERENNA ANAK CHUPONG@GANING (PBS18212016)

FINANCING BUSINESS (FIN7101)

PROF DR. SHAA’RI ABDUL HAMID

PUTRA BUSINESS SCHOOL

2nd APRIL 2019

Financial management is the process of planning, controlling, organizing and monitoring financial resources with a view to achieve organizational objectives. Proper management of associate organization’s finance provides quality fuel and regular service to make sure economical functioning. If finances are not properly treated a company can face barriers that will have severe repercussions on its growth and development. Most of typically organizational have a dedicated department that appears the financial matter of company. A finance manager is selected for handling finance associated managing its resources within an enterprise. Depends on the company the finance department will have many designations to cater to the assorted wants of the company.

ROLES & RESPONSIBILITIES OF THE MANAGERS & DIRECTORS TO ATTAIN THE COMPANY`S VISION

Nestle

The mission statement of Nestle is “Good food, Good life” is to provide consumers with the best tasting, most nutritious choices in a wide range of food and beverage categories and eating occasions from morning to night.

Employees

  • Nestle’s directors and managers value their employees as “our people”. They are committed in promoting a greater knowledge and understanding as well as an integral implementation of its Corporate Business Principles as the basis for being trusted by employees and stakeholders.
  • Necessary trainings are provided to their people in order to equip their people in the food processing industry and make it as competitive advantage over their competitors. Some of the trainings are ongoing research and development, handling machines and continuous product improvement techniques

Customers

  • Nestle value their customers. This is because, they believe that by providing highly quality and nutritious food for the customer would benefit the society as a whole. They will try to innovate and produced products that will benefit their customers not merely focusing on just sales
  • Besides that, the top management try to engage with their customer by creating a long-lasting consumer relationship by doing some get together programmes and also CSR. The example of programmes made is collaboration with Qualifio for nutrition awareness program.

McDonald’s

“To be our customer’s favourite place and way to eat.”

Manager role:

1. Communicate with employee

  • Manager has a role to communicate clearly their company vision to the employee. This is important as it will help employee to be aware of what their company want to achieve. In McDonald’s, their mission is “to be our customer’s favourite place and way to eat”. This means manager need give the direction to entire member how they can make sure McDonald’s provide better place. Manager is the one that employee trust to handle the company so they will follow whatever the manager guide them.

2. Manage the employee

  • Manager has a role of managing their employee. When crews doing something wrong, they would step in giving directions to their subordinates and would never scold or disrespect them. In McDonald’s, they really manage their employee very well. Manager in McDonald’s not only directive but also supportive. Thus it results comfortable and friendly environment making work pleasant for the employees.

3. Manage teamwork

  • Manager has a role of managing the teamwork. Since the restaurant team is sequentially interdependent, McDonald’s relies on teams to deliver their products. Each employee carries an important role in the outlet. Manager role is to manage team according to their ability so that the team are able to deliver good and quality service to their customers.

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