Six Sigma

Six Sigma

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Six Sigma^[a]

Six Sigma is a method applied by managements that permit organizations to utilize data to remove defects in production processes. A process should not produce any error that is anything which is outside customer stipulation more often than 3.4 times per a million opportunities, for that process to achieve a Sigma. Six Sigma provide several benefits to organizations that adopt them .Retains and improves customers loyalty, customer satisfaction and retention determine the success of any organization.^[b] The only high quality of customer satisfaction can make a company to keep customers. When customers do not get satisfaction, they don’t go back to the same business (Raisinghani et al., 2005). Customers always take their businesses to other organizations, making it difficult for a company to realize they have dissatisfied customers. Implementation of Six Sigma decreases the vulnerability of an organization getting unhappy customers; once employee^[c] training is completed these clients are likely to be satisfied.

Applying Six Sigma helps employees to manage production time well, this gives an organization productive and competent employees. Employees are needed to use SMART objectives tool and use doctrines of Six Sigma on those goals.  Learning, performance, and fulfillments are three key areas to achieve performance (Wiklund and Wiklund, 2002). For example, in learning, employees applying a Sigma can check the rate at which interruption takes them away from their duties and the number of outages that requires their attentions. In performance, the employee might apply these practices to assist them in meeting targets. Workers can then prepare an action plan and set a new goal. Employees are always happy when they attain a better and balanced work life.

Application of Six Sigma helps the organization to reduce project cycle time. Organizations will just form a team consisting of experienced employees from all levels in the organizations and the operational department (Hammer, 2002). The teams are then assigned to identify issues that could be affecting the project negatively. They are them supposes to get solutions for those challenges. These methods permit the organization to come up with shorter cycle time and works on them. Six Sigma help improve the firm's supply chain management by reducing the defect rates. Application of Six Sigma gives the organization opportunity to eliminate vulnerable suppliers, this will, in turn, reduce defects risks. It is also critical to know if vendors are planning to implement changes to cope up with your method.

The Doctrines of Six Sigma, Six Sigma methodologies were first formulated in 1986 by Bill Smith at Motorola. The aspiration came from other quality improvements such as Total Quality Management, quality control, and Zero defects, this works was pioneered by gurus^[d] like Taguchi, Juran, Deming and Shewhart among others (Raisinghani et al., 2005).  Principles of Six Sigma includes; sustained effort to attain a continuous and predictable process outcomes (eliminate process differences) that are significance to the success of the organization. ^[e]Businesses and production process possess features that can be analyzed, measured improved and then controlled. Attaining constant improvement in quality needs a commitment from the firm as whole especially top level management (Raisinghani et al., 2005). Six Sigma features include; from any six sigma projects, financial returns that are quantifiable and measurable must be achieved. There should be increased stress on robust and supportive leadership. There should be vigorous and specialized infrastructure to facilitate implementation. There should be clear decisions made based on data that can be verified and not assumptions.

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