What Are Demographics?

1. What are demographics?

Demographics are the statistical characteristic about population of in the country.

2. What can companies learn about current customers by reviewing demographics and database information?

Companies can learn about current customers by reviewing demographics and database information is companies can learn who are their customers and demands or satisfaction of customer based on collection of the information population that measure via demographic variable such as gender, age, education level and so on.

3. How can frontline employees help businesses create a description of their external customers?

Frontline employees can help businesses create a description of their external customers by giving information to customer and leave thankful voicemails to let customer knows you care about them.

4. As an employee, how can you help your internal customers perform their jobs well?

As an employee, I can help my internal customers perform their jobs well by gives good treatment to them if their perform their jobs well. Besides, gives promotion opportunity to them.

5. List at least two reasons why companies survey their existing customers.

a) To improve the service of customers.

b) To ensure satisfaction of customers in companies.

6. What are four questions frontline employees might ask customers to assess how well a company serves them?

Four questions frontline employees might ask customers to assess how well a company serves them are:

I) Do you satisfy the service that serve buy the staff in company?

II) What should we to improve company system?

III) Did information that gives by company can fulfill your need?

IV) What do you know about the company?

7. How do market research firms obtain information from customers?

The market research firms obtain information from customers by company data, directories, government data and questionnaire form.

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