Baria Planning Solutions Inc
Essay by constance lima-gonzalez • September 26, 2016 • Term Paper • 647 Words (3 Pages) • 1,503 Views
Constance F. Lima-Gonzalez
Peer Review Week 3
Problem statement; poor performance of Baria Planning Solutions Inc
Baria’s 5 why analysis
Why has the company’s performance deteriorated?
Baria’s poor performance in the last few years has been caused by sales support group difficulties. The difficulties include decreased sales opportunities and renewal rates of existing business.
Why is the sales support group experiencing difficulties?
The main reason for difficulties experienced by sales support group is attributed to the group not supporting its sales people.
Why are the salespeople not being given assistance?
The sales group falls under a very wide industry such that it cannot offer specific industry assistance to its sales people accordingly. The sales people have to deal with a diversified workload
Why is dealing with a wide and diversified industry a problem?
Dealing with such a wide industry makes it hard to submit proposals on time for some sales opportunities. Consequently, the company loses most of the sales opportunities whose deadline is submitted late because the consumer undermines the impression of the company.
A tree diagram of cause effect for BPS
[pic 1][pic 2][pic 3][pic 4][pic 5][pic 6][pic 7][pic 8][pic 9][pic 10][pic 11][pic 12][pic 13][pic 14][pic 15]
Casual Loop Diagram
[pic 16][pic 17][pic 18][pic 19][pic 20][pic 21][pic 22][pic 23][pic 24][pic 25][pic 26][pic 27][pic 28][pic 29][pic 30][pic 31][pic 32][pic 33]
Summary
Baria Planning Solutions Inc. has been experiencing decreasing general performance that has been to a large extent attributed to lose of sales opportunities. The company started as a consulting service for manufacturers but currently consult for other forms of organizations. In his effort to control the deteriorating performance, the company CEO, Brandon Ali has hired in his force Christy Connor as the manager of sale support group. It is now evident from Ali that the sale support team has been experiencing poor management that has resulted to a number of recurring issues which includes; poor support of sales people from sales support group, sales people operating with customers from wide industry such that it become so demanding for them to submit proposals on time, and consequently decreasing renewal rate as well as loss of sales opportunities.
...
...