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Office Management

Essay by   •  December 4, 2011  •  Exam  •  640 Words (3 Pages)  •  1,748 Views

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Review Test Chapter 17 - Other Workplace Productivity Systems

Instructions

* Question 1

1 out of 1 points

On-demand copying best describes

Answer

Selected Answer:

c.

decentralized copying.

* Question 2

1 out of 1 points

Duplex scanning allows both sides of a two-sided document to be scanned in a single pass.

Answer

Selected Answer:

True

* Question 3

1 out of 1 points

Two examples of special features you can have installed on phone systems are automatic callback and speed calling.

Answer

Selected Answer:

True

* Question 4

1 out of 1 points

The financial condition of a business at a particular time can be found in the

Answer

Selected Answer:

b.

balance sheet.

* Question 5

1 out of 1 points

Users of copier systems generally prefer the decentralized approach because it is more convenient to have on-demand copying.

Answer

Selected Answer:

True

* Question 6

1 out of 1 points

The best long-term option for reliable document imaging storage and the one that can be accessed thousands of times is called

Answer

Selected Answer:

d.

DVDs.

* Question 7

1 out of 1 points

Voice mail options enable phone systems to answer and route calls, direct inquiries, record messages, and provide general information to customers and vendors.

Answer

Selected Answer:

True

* Question 8

1 out of 1 points

Registered mail, express overnight, and certified mail describe some services offered by

Answer

Selected Answer:

b.

the U.S. Postal Service.

* Question 9

1 out of 1 points

Phone companies find it an irritation to offer numerous business services to the customer.

Answer

Selected Answer:

False

* Question 10

1 out of 1 points

Document imaging is the conversion of paper documents into electronic images on your computer.

Answer

Selected Answer:

True

* Question 11

1 out of 1 points

Fax machines have replaced the U.S. Postal Service.

Answer

Selected Answer:

False

* Question 12

1 out of 1 points

If you spend a lot of time providing the same information to many callers, you should not consider installing voice mail.

Answer

Selected Answer:

False

* Question 13

1 out of 1 points

Centralized copy centers can save organizations money by limiting the number of individual copiers needed and

...

...

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