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Putting up a Purified Water Refilling Station at Medical Center Imus in Imus, Cavite: a Feasibility Study

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"Putting Up A Purified Water Refilling Station

At Medical Center Imus in Imus, Cavite:

A Feasibility Study"

A Feasibility Study Submitted to the

 Faculty of the Graduate School

St. Jude College PHINMA

In Partial Fulfilment of the Requirements for the Degree of

Master in Hospital Administration




        This feasibility study entitled: Putting Up A Purified Water Refilling Station At Medical Center Imus in Imus, Cavite: A Feasibility Study” prepared and submitted by Cynthia V. Gatdula, RN, MAN is partial fulfilment of the requirements for the degree of MASTER IN HOSPITAL ADMINISTRATION (MHA) has been examined and is recommended for acceptance and approval for ORAL EXAMINATION.



        Approved in partial fulfilment of the requirements of the degree Master in Hospital Administration by Oral Examination Committee.



______________________                        ______________________

           Member                                                Member

Accepted in partial fulfilment of the requirements for the degree Master in Hospitals Administration.

Comprehensive Examination: Passed


                                         Dean, Graduate School


        The researcher would like to thank first and foremost the Lord God Almighty for His never ending grace; My adviser for giving us the knowledge and advice to finish this project with ease and also to my loving family who are always there for support and they were who showered us with encouragement in order for us really do our best on this project. Without these people, this project wouldn’t be successful or possible. That’s why the researcher would like to say, “Thank you and May God Almighty bless us all”.




Water is very essential for our daily life routine. People need to drink water in order to live. However, because of human introduction, directly or indirectly, of substances into the marine environment, our waters become polluted and undrinkable. Good quality water is essential, whether you are using water for survival and health or for cooling and production process. According to the World Health Organization (WHO), about 3.4 million people die annually from water-related diseases and they do not have access to a safe source of drinking. About a million Filipinos get sick with water-borne diseases yearly and these are diarrhea cases alone. They don’t include other water-borne disease like amoebiasis, cryptosporidiosis and cholera. These problems are accredited to the poor water system in the Philippines. Even in the capital Manila, only about three fourths of the population receives piped water from the municipal authority. Outside Manila far fewer people have access to clean water distribution. In both locations, these families must find alternate water sources if they are to avoid cholera epidemics and other health problems spawned by the foul, contaminated water available in their neighbourhoods. In the provinces, the scenario is worse. Some people rely on wells or even on rivers for their supply of water for their daily consumption. Amidst this uncertainty, a solution has appeared in the thousands of water refilling stations that now do in the Philippine landscape. Philippine Government has encouraged private entrepreneurs to start water refilling shops in their neighbourhood as an alternative source of drinking water supply.  These shops, often known as “refilling stations”, and began as privately-run community sources, where consumers would bring containers and fill them for a per-gallon fee that is a small fraction of commercially bottled water’s cost. Demand is high that most stores now offer home delivery for regular customers. Most shops produce between 3,000 and 12,000 liters of water per day. Typically, the supply comes from the pipes of municipal concessionaires. Entrepreneurs invest in treatment equipment and further purify their product before sale. Nowadays, bottled water has established a major foothold in the Philippines. With such an intense competition, how do businesses cope up with the pressure? This is what the researches of this study would like to unveil. In the course of this study, the researcher aim to discover and compare marketing strategies employed by these water refilling stations. And this study also tackles the safeties of processes used by water refilling stations in the Philippines, specifically on the Imus, Cavite on the purified water it sells to its customers. The study focuses on the processes the water refilling stations implements to purify the water from its concessionaires not in the working place of water refilling stations. The researcher chose to research on this topic since nowadays, as the demand for cleaner water becomes higher, the price of hospital water purifiers and bottled water has become prohibitive. Water refilling stations managed by private entrepreneurs offer a cheaper and more convenient solution to the public’s drinking water needs than bottled water or the use of hospital filters. The demand at the water refilling stations - water stores that sell purified water is now increasing.


One of the fast expanding businesses in many cities nationwide is the water refilling station. It's mushrooming on every street corner, because a lot of people in urban areas prefer to get their drinking water from these water stations, it's simply clean and safe to drink. Over the years, as the demand for cleaner water becomes higher and with the fast growing numbers of patients in Medical Center Imus, Inc. MCI Inc. decided to take part of Purified Water Refilling Station and do its share of contributing expertise in providing state of the art of facilities and affordable price to its clientele. It is located at Palico IV, Imus, Cavite, surrounded by residential and commercial areas, The store is air conditioned to maintain cleanliness and so with the personnel. It also provides parking space for those who are picking up bulk orders. The location of the store is very accessible to the patients. The refilling operations start at 8:00 AM and ends at 5:00 PM. The objectives of this Water Station is to create a service-based company whose primary goal is to exceed customer’s expectation, second is the utilization of The Water Station products by at least 10% of the hospital population, third is to increase the number of sellers by 20% each year and to develop a sustainable surviving off if its own cash flow. It is therefore important that the quality of water they provide is guaranteed wholesome and safe. Water refilling stations are required by law to operate in accordance to the standards and regulations set to ensure the health and safety of consumers. They are likewise expected to be knowledgeable in the basic techniques and processes applicable to WRS to ensure the proper management, operation, and maintenance of the business. The quality of purified water conforms to the national standards for drinking water and is even better than the quality of water produce by traditional water supply systems in terms of removed impurities.



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