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Analytical Paper

Essay by   •  May 26, 2012  •  Research Paper  •  1,814 Words (8 Pages)  •  1,969 Views

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Abstract

Note: This paper is going to be about Nonverbal skills in the Work field. I will discuss about Improving Nonverbal skills and some problems there may be. Also make sense of it and give information on how it is now and give my opinion on how to improve it and be successful.

Good communication is the foundation of successful relationships, both personally and professionally. But according to (Segal 299) "when two people communicate, words are only 35% of their exchange. That is 65% of human communication takes place through non-verbal information, such as affect, gestures, eye contact, clothing, posture, facial expression and even the tone of our voice. In fact, understanding nonverbal communication is a powerful tool that will help connect with others, express what you mean, and build better relationships at home and work. Hence, I will explain good nonverbal communication skills, the problems and challenges, and how to fix the problems to improve relationships personally and professionally.

For instance, nonverbal communication through facial expressions, gestures, body language, clothing are essential to be successful in the workplace. For men a man's most important accessory is his tie because it shows who he is or who he tying to be. As for woman dark colored dresses show they mean business. Other examples are eye contact, posture and voice tone. Hence, employees and managers should be aware of how they communicate in these nonverbal ways in the workplace. According to (Segal221) " non verbal cues give us information to make sense of how we feel and think about others" she adds, " people use nonverbal cues to arrive at judgments about how they relate to co-workers or to interpret employee performances". Also when we interact with others we are constantly giving and receiving signals. The gestures we make, the way we sit, how fast or how loud we talk, how close we stand, how much eye contact all send strong messages. Furthermore, the way you listen, move, look, and react tells others whether you care or not, if you are being truthful, and most importantly if you are listening. As a result matching your nonverbal communications skills with you're verbal communication skills will increase trust, clarity, and when they don't they will create tension, mistrust, and confusion. Hence, if you want to communicate better in all areas of your life, its important to be aware of your body language and other nonverbal cues, so you can be more in tune with thoughts and feelings of others.

In addition, there are many different types of nonverbal communication that show your interest and investment in others. This is especially important in the work field because if you are an employee you want to show your manager or supervisor you are taking your job seriously, and if you're the supervisor you want to show that you are the right person to be in charge. One is facial expression because they express emotions such as happiness, anger, surprise, fear, and disgust without saying a word. Body movements and your posture also give nonverbal communication by the way you move and carry yourself. You could be walking with your head held high; will mean your confident and alert as if you are walking with your head down and slouching you may be seen as shy or bummed. Next is eye contact because the way you look at someone can communicate many things, including interest, affection, hostility, or attraction. Also important nonverbal communications is touching and space. Because we communicate a great deal through touching such as, firm handshake, a timid tap on the shoulder, a warm bear hug, a reassuring pat on the back or the controlling grip on your arm. Thus, space comes to mind to because you may feel uncomfortable because the other person is standing too close and invading your space. As a result, space will show the closeness of the relationship by signals of intimacy, aggression, dominance or affection. Finally, most important according to (Patricia2) " its not just what you say, its how you say it. When we speak other people read our voices". Furthermore, they listen to your tone, how loud you are talking and they will translate to see if you are indicating sarcasm, anger, affection, or confidence. Lastly, nonverbal communication can't be faked because you can't control these signals you are sending and the more you try to fake it the more unnatural your signals are likely to come across.

Evidently, nonverbal communication can lead to cause problems, because it takes more than words to create strong relationships. Thus, your body language and nonverbal signals affects how others see you, how well they like and respect you, and whether or not they trust you. In the work field you want to be at your best because if you are going to be sending the wrong signals that could lead to problems. For example, you can get along with a your co-workers but only those who matter to you. Though if you ask his other co-workers they would say he is "to intense". Rather than look at you, he will devour you with his eyes. Also if he shakes you hand he will squeeze to it hurts. So this person is carrying to only those close to him but has trouble getting in sync with other people, and this awkwardness limits his ability to advance at work. Another example of a problem in the work field is someone who radiates tension by his or hers nonverbal communication. Someone can have their shoulders and eyebrows raised high,

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