Stakeholders and Direct Management
Essay by ArcticLynx • February 3, 2013 • Essay • 433 Words (2 Pages) • 1,253 Views
Memorandum
To: Stakeholders, and Direct Management
From: CMGT
Date: 01/14/2013
Re: Photek Inc., Completion of off-site new systems training
As of 1 August 2013, Photek Inc. completed its off-site training event for their new centralized HR data system. The training event "logistically" was a great success. However Photek Inc. must conduct a structured After Action Review (AAR) de-brief, which is a knowledge management tool to determine whether the training seminar was educationally effective to its selected audience and if Photek Inc. will continue to utilize such events to further train additional HR employees in the future. An AAR is utilized to gain information by integrating human factors, operational factors and technical information. The AAR will be conducted 90-days after the training event, thus giving Photek Inc. HR techs adequate time to apply lessons learned from training into real world daily tasks employing the new system. The AAR will focus on analyzing different aspects involving the training of employees on the system and system implementation into the work place by participants and those directly involved and responsible for the entire project.
The focus of the informal AAR is to gain information directly from those trained on the new system, to answer questions of what was planned, what occurred, did it go well and why and above all, how to make the training and system better.
The informal AAR will cover two categories, the training event, and the applied knowledge gained to the use of the new system.
* Training event:
o Overall value in the training, was training valuable or not
o Was the training informative and helpful
o Was the information provided easy to understand, and manuals easy to comprehend
o What went well, what didn't go well
o What should be different
o Overall assessment of the guest speaker
o Utilization of hands-on training, system DEMOS
* Data System, POST training:
o System and data integrity
o Overall effectiveness of the system
o Ease of system operation
o Overall efficiency
o Advantages, Disadvantages
o The use of data and reporting
o Reliability
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