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The Functions and Challenges in the Hr Department in Fulfilling This Strategy

Essay by   •  February 13, 2012  •  Research Paper  •  813 Words (4 Pages)  •  3,504 Views

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The Functions and Challenges in the HR Department in fulfilling this Strategy

The functions and challenges are related to the sudden formation and fast growth of the travel agency. The function that the HR department offers is the recruitment of staff function. The challenges are to find such a large number of applicants from which 50 more employees is selected. Even though the agency is growing, it is important to find persons with the right type of qualification and experience. Since, the HR department was created, it is likely that the company expects the HR to carry out the functions of payroll preparation, training, and orientation of employees, disciplining of employees, and performance evaluation of employees. These functions would be very challenging if the HR is understaffed. At travel agency, the HR functions are recruitment, payroll administration, training, and development, and promotion. The challenges are to handle organizational change, and find a fit between culture and new employees.

The Purpose of HR Metrics and Their Effect On Senior Management

The purpose is to measure the performance of the HR department. The metrics are related to the HR functions. There may be headings like employee turnover, recruiting, training, and development, payroll administration, and performance evaluation. Each heading may have up to four or five items. The effect on senior management is twofold. First, the senior management knows exactly what to expect of HR. Second, the senior management can use the metrics to evaluate the performance of HR. The senior HR manager comes to know exactly what the company expects of him and so takes steps to ensure that his department performs well in accordance to the metrics. Training, Recruitment, performance evaluation, and organizational change are each evaluated on a five point scale.

How The HR planning Process Will Be Applied

The HR planning process will be applied to the travel agency in the following way. The HR requirements are forecasted by the new head of HR. With rapid expansion of the travel agency there will be a need for effective management of change. So how this sudden growth is managed is planned. In case of the travel agency the induction of 50 new persons will bring an organizational change. The third step in the HR planning process will be to realize organizational goals. The HR department should develop its metrics in such a way that they support the organizational goals. The fourth step of the HR planning process is the promotion of employees. Promotion is completed in accordance with the performance of employees. Finally, the last step of HR planning is to realize the objective of effective utilization of human resources. The planning process at travel agency will commence with the objectives set by the top management. The responsibilities for each task will be allotted, budget

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