Information System

OAST HOUSE GROUP LTD

Word count :2050

TABLE OF CONTENTS

PAGE

INTRODUCTION............................................................................. 3 SECTION 1

TASK 1 ..................................................................................................4

TASK 2...................................................................................................5

TASK 3...................................................................................................6

TASK 4...................................................................................................7

TASK 5...................................................................................................8

SECTION 2

TASK 1...................................................................................................9

TASK 2..................................................................................................10

TASK 3..................................................................................................11

TASK 4..................................................................................................12

SECTION 3........... ...............................................................................13

REFERENCE LIST.................................................................................14

INTRODUCTION

This report has been prepared after detailed observation and research of the Oast House Group Ltd, which consist of four establishments:

Malling Oast House

The Curlew

The Company Shed

Blanchland Priory

In section 1, I have identified different functional areas and what are their information needs. It also described the current information processing of each restaurant and provides solution for alternative way which can increase efficiency of the business.

In section 2, I have identified some software and information system that will assist the Oast House Group in its operations and solving some of the business problem encountered.

And in the last section, I have listed the benefit of using a computerised information system.

SECTION 1

TASK 1

Functional areas Malling Oast House The Curlew Blanchland Priory Company Shed

Accounting maintains basic accounts and uses the service of local firm to supply data twice yearly to head office Computerised but not integrated with other systems Computerised but not integrated with other systems Done manually

Payroll Done manually Computerised but not integrated with other systems Computerised but not integrated with other systems Pay is calculated manually

Ordering Done manually Computerised but not incorporated with other systems Computerised but not integrated with other systems Done manually

Marketing There is a website and monthly newsletter is sent to customers through email Strong marketing. Website, special offers and promotion. Pricing is aggressive Not focused on marketing. They are resting on their reputation. Got a website Not focused on marketing. No website

Sales Customers' bill are done manually but printed electronically. Payment can be made through POS Billing is computerised. Customers can pay through their card or cash Computerised but not integrated with other system. Customers can pay by card or cash Bills are calculated manually. Customers have to pay by cash

Booking and Reservation Website but no online booking and enquiries through email On line booking On line booking with secure payment Booking done in person or on the phone

TASK 2

MALLING OAST HOUSE

Most of the information processing is done manually at Malling Oast House. And information needs to be kept separately on different files which require considerable amount of room. And to access particular information can take time. For example, to process the wages of the employees, the manager has to check the number of hours worked, wage rate, make adjustments like holiday taken or sick leave and calculate the wage to be paid manually. But they do use information technology when printing online newsletter to be sent to customers' email.

THE CURLEW

For Curlew all its system are computerised but they are not integrated with each other which mean that files have to be transferred from one system to another. All data are input electronically and files are kept in the computer. Any information needed can be retrieved quite easily.

BLANCHLAND PRIORY

For Blanchland Priory, all of its functional areas are computerised but not integrated with each other. Its information processing is similar to The Curlew.

THE COMPANY SHED

The Company Shed uses the traditional way of processing information where everything is done manually. There is hardly any use of information technology.

TASK 3

INFORMATION NEEDS FOR FUNCTIONAL AREAS

ACCOUNTING revenue from the restaurant, bar, hotel

Purchases made (for example: drinks for the bar, vegetables for the restaurants)

Expenditures incurred (for example: wages, heating and lighting)

In general, accounting needs details of all transactions done like date, amount, all payment in and out

PAYROLL