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Motivation in the Workplace

Essay by   •  January 23, 2012  •  Research Paper  •  2,828 Words (12 Pages)  •  1,688 Views

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Motivation in the Workplace

According to Stephen P. Robins and Timothy A. Judge (2009), motivation may be defined as the processes that account for an individual's intensity, direction and persistence of effort toward attaining a goal. Hence, motivation is an important factor in every individual's life because no matter the source, motivation leads to positive lifestyle and it will increase employee's efficiency and effectiveness within the workplace. Moreover, it should be clearly understood that the task of every manger in the workplace should be mainly to motivate their internal customers who are the staff, as managers need to get things done through them in order to deliver high quality to external customers. However, although it seems like a very easy term which may be applied by just increasing employee's benefits, it has been clearly noted that not every employee is motivated by the same factors. Hence, in spite of enormous research, the concept of motivation is yet not well comprehended and is sadly practiced as managers fail or simple do not bother to understand the human nature itself. An understanding of the human nature should be a prerequisite that should be followed by every manager. Researchers have shown that well motivated employees are more likely to be productive and creative. Hence, it contributes to the reduction of turnover in the workplace which may be defined as the voluntary and involuntary permanent withdrawal from an organization (Stephen P. Robins and Timothy A. Judge, 2009, pg 29). This paper examines what motivates employees in the workplace and studies how companies can best satisfy their employee's needs. In addition, it will also discuss the critical role that the motivation concept plays in the workplace and it will also provide some recommendations to increase incentives at the work place in order to create a motivated environment and will discuss the two types of incentives that may be used by managers.

Significance of motivation in the workplace

As previously discussed, motivation, plays an immense role within an organization. Motivation is important in order to be able to attain the organization's goals and to accomplish long and short term objectives (Sabah Karimi, 2010). Therefore, it is of highly significance that managers ensure that employee's values regarding the organization are appropriately aligned with the organization's mission and vision statements. This will help to create motivation as employees will be identified with the company's values. Hence, highly motivated employees will lead to higher productivity within departments or the company overall, improve work quality as employees would feel as someone care about them. I am personally driven by self -development and self-fulfillment which turns into better results in my work.

It has been clearly noted that a motivated workforce leads to a happier workforce. This turns into consistent provision of quality products or services, lower absenteeism which is the failure to report to work (Stephen P. Robins and Timothy A. Judge, 2009 ,pg 29), lower turnover as employees will feel motivated and attached to the company, hence, remain with company for longer periods, increases creativity and ultimately contributes in the creation of a more enjoyable work environment.

Moreover, motivation is important for business because it's the strong, driving force that can mean the difference between failure and success in business (Kimberly Gail, 2010). Therefore, a poorly or not motivated employee will see no value in achieving the organization goals which will turn into poor productivity and sometimes lead to chaos. Therefore, understanding the immense significance that motivation plays in the work environment is vital in order to create a working environment in which all can excel and prosper.

Type of theories

The understanding of motivation has been studied in depth throughout the years. Many researchers had have researched many theories in order to understand the human nature itself Some of these theories have had a higher level of credibility and are easy to apply within the workplace and others on the other hand have simply failed. Some of the most noticeable researchers include; Abraham Maslow (hierarchy of needs), Douglas McGregor (Theory Y), Frederick Herzberg (two factor motivation hygiene) and David McClelland (achievement motivation).

Theory Z or hierarchy of needs

According to Stephen P.Robbins and Timothy A. Judge (2009), this theory refers to a hierarchy of five needs; physiological needs, safety needs, social needs, self esteem needs and self actualization in which, as each need is substantially satisfied, the next need become dominant. The basis of hierarchy of needs theory is that human beings are motivated by unsatisfied needs and that in order for individuals to satisfy higher needs they need to satisfy some of the factors for lower needs. Therefore, it is important that managers are clear in which level of the Maslow's hierarchy is each one of their employees so they can understand and fulfill the active needs of their employees.

The safety needs which are the basic needs include living a safe area, medical insurance, job security and financial reserve. Once an individual has satisfied these needs he can move on to social needs. Social needs are related to interactions with other and it includes friendship, belonging to a group and giving and receiving love. After a person feels like they belong they can move on to esteem needs. This includes recognition, attention, social status, accomplishment and self respect. When all these levels have been satisfied, individuals can move on to the highest level of Maslow's hierarchy; self actualization, which deals about reaching one's full potential.

Implications

When applying Maslow's Theories within the workplace it is important that managers understand that everyone has different needs and that every member may be on different levels of the hierarchy of needs. However, this theory posses very serious implications to enhance workplace motivation. These may be accomplished through compensation plans, role definition and company activities.

* Physiological needs : this include in the provision of lunch breaks , provide medical insurance for workers and their family members, pay salaries that allows workers to satisfy their essential needs and so forth.

* Safety needs: This may be attained by providing a working environment which is safe, in addition, provide job security and provide medical insurance for workers and their family members.

* Social Needs: managers should

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