To Pursue a Professional Career in Business Management

Nadia M. P. Weldon

nweldon@scsu.edu

Present Address Permanent Address

162 Eberly Terrace 162 Eberly Terrace

Hampton, VA 23669 Hampton, VA 23669

(843) 939-0689 (843) 939-0689

OBJECTIVE To pursue a professional career in Business Management

EDUCATION BS in Business Management, Expected Summer 2013

SKILLS Excellent oral/ written and interpersonal skills

Customer service and sales experience

Microsoft Office, Excel Power Point

EXPERIENCE

Food Server

Fatz Café 03/09-08/09

* Provide excellent patron experiences through phenomenal customer service, evidenced by high number of regular patrons requesting to sit in my section.

* Consistently exceed sales goals by effectively managing sections and multi-tasking.

* Thorough knowledge of restaurant systems and procedures.

* Rewarded "Most Valuable Team Player" award by peers.

* Developed process to efficiently deliver food to tables, which was later implemented by management.

* Recommend changes to management based on patron requests, including adding limited-time dessert item to regular menu.

Restaurant Hostess

Cracker Barrel 03/11-12/11

* Supervise and coordinate activities of dining room personnel to provide fast and courteous service to patrons.

* Schedule dining reservations and arrange parties and special services for diners.

* Greet guests, escort them to tables, and provide menus.

* Adjust complaints of patrons.

* Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.

* Inspect dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.

* Train dining room employees.

Restaurant